How Do I Register?
Congratulations! Whether you're planning for years of wedded bliss around the dining table or welcoming a precious bundle of joy we're here to help you build the perfect registry! We highly recommend a personal consultation with our gift extraordinaire, Mary Beth! Whether you know exactly what you want or need a professional's assistance, she will help build the registry of your dreams with items from hundreds of brands in house. Give us a call or use the 'contact us' feature to schedule your appointment.
Shipping & Exchanges
You will receive an email confirmation once your order has been successfully placed and another when your order has shipped. The shipping confirmation will include your order number, tracking number and ship date. When receiving your order confirmation please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs. Orders can take up to 2 business days (Monday-Saturday) to be processed.
Once items are dropped off for shipment, standard shipping in the continental US takes 1-5 business days in transit.
Expedited shipping is available however please note that expedited shipments takes 2-3 days and all orders have to be placed by 12:00 pm EST to be processed that same day. For expedited shipping choose priority shipping at checkout. If you need overnight shipping, please call the store and we'll see what we can do.
If you have received a package that has been damaged in transit during delivery to you and it has impacted the products you have purchased, please email email@example.com and include pictures of the damage and pictures of the shipping box. Once we receive your email, we will determine next steps. Emails for damages MUST be received within five days of delivery date. Anything received later than that will not be eligible for exchange or refund.
Exchange/Return & Damages Policy
Returns are available for STORE CREDIT or EXCHANGE ONLY. Returns/exchanges are accepted within 10 days of delivery date. Items must be returned unopened/unused and in their original packaging. To return an item, please read our return policy below and click here:
Our policy lasts 10 days for a store credit on full-priced goods. If 10 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your store credit.
Returns (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit. If you are approved, then your store credit will be processed, and a code will be emailed to you.
If the return is a result of error on our end, we will provide shipping label once customer service has responded to your inquiry. You will then be able to print a pre-paid UPS shipping label. Print the pre-paid shipping label, affix it to you package and take the package to a USPS drop-off location.
Late Returns: Any item returned after ten days from order date is not eligible for exchange/store credit. The only exception is holiday/Christmas order. Holiday orders will be accepted for exchange through the first week of January.
Returns/exchanges will NOT be accepted on any skincare/beauty, fragrance, personalized items, furniture, plants, one of a kind art, personal hygiene items, or anything from the sale collection.
Only regular priced items may be returned for store credit, unfortunately sale items cannot be returned. Sale items are FINAL sale.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a store credit to the gift giver and he will find out about your return.
Returning an item is at your own risk. You must ensure that the item is adequately packaged and, at your option and cost, insured. We are not liable for damage caused by inadequate packaging by you or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for refund. If the value of your item is over $50 or if your item is fragile, please consider having your return insured or professionally packaged.
If you have any further questions, please email firstname.lastname@example.org
How do I know if an item is in stock?
As hard as we try to keep advertised items in stock, unanticipated demand can exhaust our supply. Our merchandise is often handmade and always of the highest quality, so it can take longer to re-order. Some of our handmade merchandise is only available on a "made to order" basis. In the event of a delay, we will notify you. We are confident you will find your selection worth the wait!
Get In Touch
Please fill out the quick form and we will be in touch with lightning speed.
3338-H Country Club Road
Valdosta, Georgia 31605
Phone: (229) 219-7751
Monday - Friday 10 a.m. - 6 p.m.
Saturday 10 a.m. - 5 p.m.